Gelendzhik - unusual town. The sea is gentle and warm as fresh milk, but nature - rich, just fabulously beautiful. Only in Gelendzhik can feel the breath of merriment, to be charged positive energy ... No wonder that this resort has long been dubbed the city, a carnival, a city-feast. A local authority only heated leisure interest, and in each summer season, try to surprise our dear guests with something new. That's what This is what we have talked with the head of Gelendzhik Sergei Ozerov. The first reason is that this exceptional service - The question now fill Gelendzhik resorts solved quite successfully - said Sergei Pavlovich.
- Another question - how to bring the services they offer to European level. Must also rebuild the consciousness of managers and staff of sanatoriums, boarding houses. After all, before people went on vacation vouchers for free, and of services offered to them as itself. Nobody wanted to give everything a rest before the maximum. Today, all pay and want to get value for money quality product. That's why we try to teach the workers, whether administrator, the maid, the seller or a waiter, how to behave with people, how to turn sideways to them how to talk. This is all the components of quality service.
That is to say, the human factor. Especially for the staff conducting various courses, we teach them. There are still problems in the transport sector. For example, in the season there is a lack of public transport.
- Another question - how to bring the services they offer to European level. Must also rebuild the consciousness of managers and staff of sanatoriums, boarding houses. After all, before people went on vacation vouchers for free, and of services offered to them as itself. Nobody wanted to give everything a rest before the maximum. Today, all pay and want to get value for money quality product. That's why we try to teach the workers, whether administrator, the maid, the seller or a waiter, how to behave with people, how to turn sideways to them how to talk. This is all the components of quality service.
That is to say, the human factor. Especially for the staff conducting various courses, we teach them. There are still problems in the transport sector. For example, in the season there is a lack of public transport.
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