General Confederation Image of the massacre of 55 when the bombs fell on BUENOS AIRES tribute San Martin scheduled for that day, with warplanes flying over the Cathedral, was the masquerade of a macabre plan that left hundreds dead in the streets of Buenos Aires. The Navy aircraft bombed and strafed several points of the city. Although the main were the Plaza de Mayo and the Casa Rosada, were also attacked the building of the General Confederation of labour and the presidential residence, where the national library is today. Innocent bystanders were killed under shrapnel and bombs of the squadrons of aircraft. Men, women, youth, elders and children, were the victims of most horrendous crime that remains unpunished, because the murderers of June 16, three months later returned to the fray and took power. With the aim of murdering Peron, this horrendous crime, carried out with absolute contempt for human life, pointing to the beginning of the State terrorism in the Argentina. Terror became present and the crimes of the Governments de facto, which began in 1955, were repeated with sublime impunity for the next thirty years, until the arrival of the third democracy of the Argentina in 1983. During those years, the military took ownership of power, with own Governments which always counted with the collaboration of civil, and strictly controlled civilian Governments, which always succumbed to a coup. As Juan Domingo Peron in 1955, Frondizi is overthrown in 1962, Illia in 1966 and Maria Estela Martinez de Peron in 1976 (from the backlash of 1956). Currently the massacre of that June 16, 1955, is considered a crime against humanity. By Walter Gangi
Method PDCA Diagram Such studies strengthen the importance of the use of tools of management for the success of the care and 2,2 institution Description of the Tools of Quality and its Importance Amongst the diverse tools of quality is distinguished: Diagram of Cause and Effect, Six Sigma, I redesign of Processes, Assistenciais Pointers, Program 5S, Method PDCA, Diagram of Pareto Flowcharts. The choice of these tools if gave due the same ones to provide the identification of the main causes of the problems faced for the leaders, managers and excessively professional of the team to interdisciplinar that they need to carry through corrective and preventive actions daily, to identify causes of problems, to take decisions based in data and to choose creative and efficient solutions. Diagram of Cause and Effect: (fish spine) it is one technique vastly used that shows the affinity between a effect and the presumable causes that this can be collaborating so that it occurs. It must be used when it will be necessary to identify, to explore and to stand out all the possible causes of a problem. Its potential causes represent the relation between data effect. The diagrams of fish spine are made to show the interactions between the factors that they affect a process. JURAN, (1994). Six Sigma: methodology to define, to measure, to analyze, to improve and to control the quality of each one of the products, services and processes of the company, with the final objective to eliminate the defects that affect what he is critical for the customers and the profits, (BOOKMAN, 1997). I redesign of the Process: the massive participation makes possible practical reflection in way structuralized on it day-day guaranteeing them involved people independent it hierarchic level. In the methodology of Redesenho of process it is necessary to create an environment...

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